{"id":1387,"date":"2021-01-29T12:48:36","date_gmt":"2021-01-29T17:48:36","guid":{"rendered":"https:\/\/www.pwvconsultants.com\/blog\/?p=1387"},"modified":"2021-01-29T12:48:39","modified_gmt":"2021-01-29T17:48:39","slug":"modernization-the-process-businesses-forget","status":"publish","type":"post","link":"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/","title":{"rendered":"Modernization: The Process Businesses Forget"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-modernization-is-an-important-and-ongoing-process-in-business-without-modernization-fragile-processes-and-systems-break-more-easily-and-lead-to-big-problems\">Modernization is an important and ongoing process in business. Without modernization, fragile processes and systems break more easily and lead to big problems.<\/h2>\n\n\n\n<p>Are you tired of reading about security yet? We\u2019re tired of writing about it, that\u2019s for sure, but it\u2019s all the rage right now. COVID-19. Work from home. Remote work. VPNs. Vulnerabilities. Misconfigurations. Malicious packages in npm libraries and other open-source problems. Businesses certainly need to focus on security, but they also have to remember that security isn\u2019t the only technological consideration. Digital transformation will be one of the biggest trends in 2021, but before businesses can get to that, they have to prepare. Preparation involves many things, like training employees to work in the digital space and exploring digital solutions. But even before any of that can happen, businesses have to go through modernization.<\/p>\n\n\n\n<p>Modernization is an oft-forgotten process, one that businesses tend to put off. The theory of business leaders is that if it isn\u2019t broken, then you don\u2019t fix it. But in technology, that\u2019s just not how it works. In technology, just because it isn\u2019t broken, doesn\u2019t mean it won\u2019t break soon. The longer code sits without being updated, the more fragile it becomes, the more dangerous it is to build atop of, the higher the chance that it WILL break. And when that piece of code does break, the best case scenario is a slowdown in production. Worst case scenario sees the business shutting down for however long it takes to come up with a fix.<a href=\"\"><\/a><\/p>\n\n\n\n<p>A prime example of what happens when you don\u2019t modernize your technology is evidenced by a <a href=\"https:\/\/www.thedrive.com\/news\/38897\/adobe-flash-shutdown-halts-chinese-railroad-for-over-16-hours-before-pirated-copy-restores-ops\" target=\"_blank\" rel=\"noreferrer noopener\">Chinese railroad that was shut down for 16 hours earlier this month<\/a>. China Railway Shenyang in Dalian, Liaoning still runs largely on Adobe Flash. In 2017, Adobe announced that it would end support for Flash at the end of 2020. This gave users 3.5 years to make an adjustment. On January 12, \u201ctime bomb\u201d code went off. For this railway, it meant being unable to access the railroad\u2019s timetables, eventually showing as many as 30 stations with problems. This shut down the entire railway system until a pirated copy of Flash (without the \u201ctime bomb\u201d code) was uploaded to return functionality.<\/p>\n\n\n\n<p>Whether Adobe\u2019s message never made it to this company or the company opted not to make any adjustments is a moot point. Blame at this point doesn\u2019t matter, what matters is that a massive business shutdown happened because the company didn\u2019t properly handle the transition. They didn\u2019t modernize and they paid the price. And now they are still operating on fragile, unsupported, pirated code, which is going to cause an even bigger problem down the road.<\/p>\n\n\n\n<p>There are two additional issues here that contributed to the shutdown of the business: A lack of backups and poor incident response.<\/p>\n\n\n\n<p>Backups are important. This company relied on one system and one system only for timetables. Without those timetables, trains cannot run. This is what we call a mission critical business function because business cannot continue without it. Which is why it is imperative that backups are in place.<\/p>\n\n\n\n<p>Incident response is also important. Incident response plans aren\u2019t just for security or data breaches, they are for any incident that can happen. A break-in, an earthquake, a hurricane, a fire, a flood or any other number of disasters, even software outages or breaks, require an incident response. Time is money and the longer it takes to figure out what the problem is to then fix it, the more time and money are lost. In this instance, it took four hours just to get a temporary fix, which didn\u2019t last long. In total, the issue lasted about 16 hours, during which time the business surely lost money and the trust of its users.<\/p>\n\n\n\n<p>Remember, this wasn\u2019t a security issue. There\u2019s no threat actor, no nation state, no amatuer hacker trying to make a name for themselves. No, this problem falls on the shoulders of the business leaders who should have known that a change needed to be made. Or, if they did know, shouldn\u2019t have ignored it.<\/p>\n\n\n\n<p>Modernization is important. Stability and support matter. Tech debt will eat your business alive if you don\u2019t stay on top of it. The next time your IT team comes to you and says, \u201cHey, we really need to update this technology, it\u2019s breaking all the time and it won\u2019t last much longer,\u201d be sure to remember this example. Can your business survive a 16-hour onslaught of business interruptions? What about a complete shutdown? Do you have proper backups and incident response plans in place? If you are suddenly panicking thinking about this, then you grasp the importance. If you don\u2019t know where to start, ask an expert. Just don\u2019t ignore the problem because it will surely be more costly when it finally breaks than if you address it now.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chinese Railway Shenyang proves why modernization matters. When you ignore it, your business can experience a complete shutdown.<\/p>\n","protected":false},"author":1,"featured_media":1397,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[958,12],"tags":[2089,2088,1859,708,1390,1680,19,481,571],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Modernization: The Process Businesses Forget - PWV Consultants<\/title>\n<meta name=\"description\" content=\"Chinese Railway Shenyang proves why modernization matters. 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When you ignore it, your business can experience a complete shutdown.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/\" \/>\n<meta property=\"og:site_name\" content=\"PWV Consultants\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PWV-Consultants-110444033947964\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-29T17:48:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-29T17:48:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pwvconsultants.com\/blog\/wp-content\/uploads\/2021\/01\/Modernization-The-Forgotten-Process-scaled.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Pieter VanIperen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@PWV_Consultants\" \/>\n<meta name=\"twitter:site\" content=\"@PWV_Consultants\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pieter VanIperen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/\"},\"author\":{\"name\":\"Pieter VanIperen\",\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/#\/schema\/person\/c15d5d40126a8ad906cb3067de95f8d4\"},\"headline\":\"Modernization: The Process Businesses Forget\",\"datePublished\":\"2021-01-29T17:48:36+00:00\",\"dateModified\":\"2021-01-29T17:48:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/\"},\"wordCount\":835,\"publisher\":{\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.pwvconsultants.com\/blog\/wp-content\/uploads\/2021\/01\/Modernization-The-Forgotten-Process-scaled.jpeg\",\"keywords\":[\"Adobe\",\"Adobe Flash\",\"backup plan\",\"Incident Response\",\"Information Technology\",\"IT\",\"Modernization\",\"Tech Debt\",\"technology\"],\"articleSection\":[\"Information Technology\",\"Modernization\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/\",\"url\":\"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/\",\"name\":\"Modernization: The Process Businesses Forget - PWV Consultants\",\"isPartOf\":{\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.pwvconsultants.com\/blog\/modernization-the-process-businesses-forget\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.pwvconsultants.com\/blog\/wp-content\/uploads\/2021\/01\/Modernization-The-Forgotten-Process-scaled.jpeg\",\"datePublished\":\"2021-01-29T17:48:36+00:00\",\"dateModified\":\"2021-01-29T17:48:39+00:00\",\"description\":\"Chinese Railway Shenyang proves why modernization matters. 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