{"id":1146,"date":"2020-11-27T11:30:00","date_gmt":"2020-11-27T16:30:00","guid":{"rendered":"https:\/\/www.pwvconsultants.com\/blog\/?p=1146"},"modified":"2020-11-27T11:22:30","modified_gmt":"2020-11-27T16:22:30","slug":"aws-outage-lessons-to-learn","status":"publish","type":"post","link":"https:\/\/www.pwvconsultants.com\/blog\/aws-outage-lessons-to-learn\/","title":{"rendered":"AWS Outage: Lessons to Learn"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-several-aws-services-experienced-errors-on-wednesday-resulting-in-major-problems-for-some-businesses-now-resolved-what-can-we-learn-from-this-exercise\">Several AWS services experienced errors on Wednesday, resulting in major problems for some businesses. Now resolved, what can we learn from this exercise?<\/h2>\n\n\n\n<p>At 9:52am on Wednesday, November 25th, <a href=\"https:\/\/status.aws.amazon.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Amazon Web Services Health Dashboard<\/a> indicated that there was a problem with the Kinesis Data Streams API. Anyone in the US-EAST-1 Region was unable to read or write data published to Kinesis streams. This posed a major issue for some of the impacted businesses. According to <a rel=\"noreferrer noopener\" href=\"https:\/\/www.theverge.com\/2020\/11\/25\/21719396\/amazon-web-services-aws-outage-down-internet\" target=\"_blank\">The Verge<\/a>, \u201cIt seems the issue is fairly widespread, as a number of apps and services have posted on Twitter about how the AWS outage is affecting them, including Roku, Pocket, Flickr, Adobe Spark, Spotify-owned Anchor, Glassdoor, Getaround, and iRobot. <em><a href=\"https:\/\/twitter.com\/PhillyInquirer\/status\/1331666628480819206\">The Philadelphia Inquirer<\/a><\/em>, <em><a href=\"https:\/\/twitter.com\/TB_Times\/status\/1331670859598147585\">Tampa Bay Times<\/a><\/em>, and <em><a href=\"https:\/\/twitter.com\/capgaznews\/status\/1331659304835936256\">Capital\u00a0Gazette<\/a><\/em> have also said that they are having issues with publishing stories due to the outage.\u201d<\/p>\n\n\n\n<p>As much as <a href=\"https:\/\/www.pwvconsultants.com\/blog\/businesses-need-to-review-security-amid-pandemic\/\" target=\"_blank\" rel=\"noreferrer noopener\">security has been in the news<\/a> lately, sometimes we forget that other things can go wrong. This is one of those things. AWS is the foundation of many websites and apps, and having it go down caused a plethora of problems. Someone renting a car couldn\u2019t get the car to start because AWS was down. Users could not log in or create new accounts on Flickr. Media outlets unable to post stories. Adobe Spark users could not access or edit projects. No sector of business in the region seemed untouched by the outage.<\/p>\n\n\n\n<p>This event gave us an incredibly small taste of what could happen if AWS went down at all. The ripple effects in this one region in the United States saw many businesses unable to operate at 100%. What would happen if more regions were impacted? What about the entire country? Worldwide? We\u2019re already enduring what feels like a never-ending pandemic, imagine what would happen if any one of the major cloud providers suddenly malfunctioned. It would result in chaos.<\/p>\n\n\n\n<p>Fortunately, the issue of increased error rates is fixable, and the likelihood of any major cloud provider completely breaking is infinitesimally small. But this example still illustrates the need for regular reviews of code. Recently, everything has been about security protocols. But we cannot forget to ensure that our systems are still functioning properly under the hood. Any sign of fragility should be fixed ASAP. Make sure all of your code is structurally sound, functional and secure. <\/p>\n\n\n\n<p>The other lesson to take from this is that having proper fail over or backup plans for critical systems in place is really important. It\u2019s critical for all vital business operations to have proper backup plans that are well documented for employees to follow. We\u2019ve said before that businesses ran before the internet and they can do it now when the need arises. If you have the right processes in place for emergency situations or for when there\u2019s an outage, then it\u2019s likely you won\u2019t see a huge dip in business operations. But if you have to scramble to adjust then you\u2019re losing business for however long it takes you to put something in place.<\/p>\n\n\n\n<p>A key thing to remember when it comes to internal code and technology reviews: You can review stability AND security at the same time. It\u2019s not a two-step process, this is something that can be done all in the same sweep. The fix for each may need to be done separately, but there\u2019s no reason to review the code, systems and processes twice.&nbsp;<\/p>\n\n\n\n<p>As always, when in doubt, <a href=\"https:\/\/www.pwvconsultants.com\/blog\/why-hiring-an-expert-is-crucial-to-success\/\" target=\"_blank\" rel=\"noreferrer noopener\">hire an expert.<\/a> If you don\u2019t have the in-house manpower to conduct a review like this, bring in the extra help. The cost of bringing in an outsider will be far less than the cost of something breaking because of say an outage. The biggest benefit will be your ability to sleep comfortably at night knowing your business is stable and secure even if the rest of the world misses a beat. Don\u2019t put your and your employee\u2019s livelihood at risk, make sure your business stays in business everyday!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The AWS outage showed us that we can&#8217;t foget about fragility amid the security crisis. Code review is important to keep businesses open.<\/p>\n","protected":false},"author":1,"featured_media":1153,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1969,3,599],"tags":[1609,1061,1859,36,1985,1988,1984,1983,1982,1986,1987],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AWS Outage: Lessons to Learn - PWV Consultants<\/title>\n<meta name=\"description\" content=\"The AWS outage showed us that we can&#039;t foget about fragility amid the security crisis. 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